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SHIPPING & RETURNS
SHIPPING
Shipping fee (within Germany): €17.48
Outside of Germany: Costs on request
I generally ship costumes via DHL with insurance. Since most finished orders fit into a moving box, I use that as outer packaging. Therefore, delivery to parcel lockers is generally not recommended, as the boxes are too large. Individual items are, of course, packed in smaller boxes. Due to the consistent packaging effort and the need for insurance, the shipping fee remains the same.
I generally recommend personal collection of completed orders. Personal handover at events can also be arranged.
RÜCKGABE
A NOTICE :
Since I exclusively sell custom-made items, I unfortunately CANNOT OFFER ANY REFUNDS OR RETURNS.
Returns are only accepted under the warranty for defects. For further details, please read the terms and conditions .
